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Register as an Illamasqua VIP and be the first to know about exclusive offers, new products and in-store events. You will also gain access to account only benefits including:

  • Loyalty discount – Place three orders and get 10% discount
  • Build & share your wishlist
  • Track your orders online
  • Save your address and payment details for an extra quick checkout next time.
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Contact Us

Due to extremely high order volumes during our sale period, some orders will take longer than usual to be despatched. Please bear with us during this busy time. If you would like to query an order you placed before 24th December 2014 please use the form below and include your order number, all orders placed after this time have either already been despatched or will be despatched over the next few days.

Our customer services team is available to answer any queries you may have Monday to Friday 9:00am – 5:30pm. (Excluding Bank Holidays).

You can use any of the methods below, but if you use the contact form, please allow up to 7 working days (Monday - Friday) for our response as our customer service team is currently dealing with an increased volume of messages:


+44 (0) 844 984 1700 (then choose option 1)

Contact Form:

  • (We are currently experiencing difficulties sending to any Microsoft based e-mail systems. This includes @hotmail, @live, and @msn e-mail addresses. If you have access to alternative e-mail accounts, please use these instead.)