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The School of Make-Up Art Frequently Asked Questions

I am interested in attending one of your courses, but would like to know if any previous experience in make-up artistry is required, or are the courses suitable for complete beginners?

Our expertly designed courses are a great way to learn new skills, diversify your existing skills, interact with other like-minded creative people and develop greater confidence with make-up. They also help promote any aspirations you may have to attain a Professional Make-up Artistry skill level. Each course is designed to build your confidence and technical competence.

How do I book a course?

We operate bookings on a simple ‘first come first served’ basis. You can purchase courses via the website or calling 02034 323 277.

Following purchase you will be contacted by a member of The School of Make-Up Art team who will provide you with a confirmation letter; please ensure you provide the correct email and telephone number when ordering.

Course places are limited for each published date.

Where are your courses held?

All our courses are based in our flagship store on Beak Street, right in the heart of London!

20 Beak Street, London, W1F 9RE

Do I get a certificate at the end of the course?

Yes, we will provide you with a certificate of attendance for all courses that are 1 to 5 days in duration. Full attendance is required to receive a completion certificate.

If I'm ill and therefore miss a day, do I still get a certificate?

Full attendance is required to receive a certificate. Any unforeseen mitigating circumstances will be considered on a case-by-case basis. The award of a certificate is solely at the discretion of Illamasqua.

What are the times of the courses?

Our 1 to 5 day courses run from 10:00am - 4:00pm, which includes a short break for lunch.

Our 2 to 3 hour courses vary in times; please check our website for timings.

Will l receive a starter kit?

A complimentary Illamasqua Education Kit is provided on all courses over a 2-day duration. The Kit is tailored to each course to provide basic tools for you to use throughout.

Can I buy products while I'm there?

Yes, the School of Make-up Art stocks Illamasqua make-up and you will receive a varied amount of discount depending on which course you attend. This discount is only valid on the course dates and cannot be honoured after the course is completed.

2 - 3 hour course: 20% discount on our product range.

1 - 5 day course: 30% discount on our product range.

Do I get an on-going discount?

You will be eligible for our Professional and Student Membership at the discount level of 20% once you have completed our 5 day professional make-up artistry course.

For more information, please visit: Professional and Student Membership.

I am registered and currently receive Illamasqua Professional discount – Is my discount applicable to School of Make-Up Art Course fees?

Discount is not offered upon purchase of School of Make-Up Art courses.

If you attend any 2 - 5 day courses, you will then be eligible for a 10% discount on future bookings of 2 - 5 day courses within a 6 month time frame.

Do you use other brands in the School?

We believe Illamasqua is the only truly professional make-up brand; however, if there is a professional product we do not offer, we will use other premium brands to support your education wherever deemed appropriate.

What do I need to bring to the course?

All materials are provided for you but you may wish to bring a notepad and camera to record your progress. Professional skincare is provided but you may prefer to minimize any potential sensitivity issues by bringing your own skincare products, you are more than welcome to do so.

What do I wear, is there a dress code?

The School of Make-Up Art is about celebrating individuality - You are free to wear whatever you prefer, whilst remaining appropriate for a learning environment.

What is the maximum number of people per class?

Each School of Make-Up Art course hosts up to 8 attendees, which is based on 4 pairs of students working together.

If not many people book, does the course still run?

Absolutely, the course is scheduled and will operate on the advertised date, barring any unforeseen circumstances.

Who teaches the courses?

The School of Make-Up Art is designed by highly respected and experienced expert educators. Our Educator's Biography page is coming soon.

We have also hand-selected a leading team of industry experts, who have been carefully chosen to join the school, as freelance-based guest educators for the course tuition and master-classes.

Are the courses practical or theoretical?

The courses are designed to be a careful balance of theory, to underpin your knowledge, and practical, to learn on different face types and shapes.

What if I have any special requirements or needs to attend the course?

At Illamasqua we celebrate uniqueness and understand that some individuals may have a disability or impairment.

Naturally, we would like everyone to feel comfortable in their learning environment. If you would like to discuss this further, please email [email protected]

Are there any hotels nearby, or alternatively where can I stay?

If you would like any advice on accommodation, please email [email protected]

What is the age group of attendees? Am I too old, I'm 29 and even thinking of changing career?

Beauty has no age; we welcome and encourage everyone with a passion for make-up artistry to attend our school. We do however, have a minimum age requirement of 16 years old.

What is your refund/defer policy if I can't make a course once I have made payment?

Our primary interest is to honour and deliver your education.

In the event of mitigating circumstances which prevent you from attending a course that you have paid for in full, you will be able to defer your course date to another date. Please note that you will only be able to defer your course attendance date once.

40% of any course fee, paid as a deposit, will be deemed non-refundable.

Course Cancellation Policy:

If you wish to cancel your course attendance, you must advise [email protected] a minimum of 7 working days before the course start date and time. Any cancellations or changes without adequate notice will be charged at 50% of the scheduled course fee.

No refund will be deemed appropriate upon completion of a course.

If I attend a course, will I be eligible to work for Illamasqua?

Illamasqua is changing the face of the make-up business.

Attending courses at the School of Make-Up Art will not guarantee employment with our brand solely on that individual basis, however it will showcase your potential to us and clearly demonstrate your artistry skills.

If you are interested in entering the world of beauty retail, we suggest you attend the 2-day Retail Make-up Artistry Course. This course will not only teach you basic make-up skills needed in a retail environment, but also covers customer services, customer engagement and general brand expectations. You will obtain the necessary tools to facilitate your entry into the beauty retail world, and then you can decide with ease whether this is the path you wish to take.

The people who join us - whatever their role - all have one thing in common: they strive in everything they do. We employ experts and we give them the opportunity to think independently, to push boundaries and to really make a difference.

If you are interested in working for Illamasqua, please visit the Careers section on our website for further information: http://www.illamasqua.com/recruitment/.